Privacy Policy

USE OF OUR WEBSITE

Mughal-E-Azam Restaurant FZ LLC is committed to protecting the privacy of the personal information you provide us on our Web site (“Site”). We believe it is important for you to know how we treat the information you share with us. These Terms of Use (“Terms”) govern your use of our Site and its features. MUGHAL-E-AZAM RESTAURANT FZ LLC may revise the information, services and the resources contained in this Site from time to time, and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. Your continued use of this Site after changes have beenmade constitutes your acceptance of any new or amended terms. In no event shall MUGHAL-E-AZAM RESTAURANT FZ LLC be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.

ONLINE PAYMENT

Method of Payment, Card Types accepted and Currency We accept payments online using Visa and MasterCard credit/debit card in AED.

CANCELLATION AND REFUND POLICY

  1.  You cannot cancel an order once the Restaurant has provided its confirmation.
  2.  In the event you have provided incorrect particulars, eg, contact number, delivery address etc…or that You were unresponsive, not reachable or unavailable for fulfillment of the services offered to you, You will not be eligible for any refunds.
  3. No replacement/refund/ or any other resolution will be provided without Restaurant’s permission.
  4. Any complaint, with respect to the order which shall include instances but not be limited to food spoilage, foreign object in food, delivery of the wrong order, You will be required to share the proof of the same before any resolution can be provided.
  5. You shall not be entitled to a refund in case instructions placed along with the order are not followed in the form and manner you had intended. Instructions are followed by the Restaurant on a best- effort basis.

DELIVERY POLICY

1. Delivery period quoted at the time of ordering are approximate 90 minutes and may vary. Food will be delivered to the address as intimated by you while ordering.

2. If the Food is not delivered within the estimated delivery time
quoted, User shall contact Mughal E Azam Restaurant FZ LLC by
email or support number and we will try to ensure that you receive
your order as quickly as reasonably possible.
3. You must understand and accept that it might not be possible to
deliver for some locations. In such cases, We ( Mughal E Azam
Restaurant FZ LLC) will inform you accordingly and arrange for
cancellation of the order or delivery to any alternative delivery
address.

GOVERNING LAW AND JURISDICTION

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE

MISCELLANEOUS
These terms constitute the entire agreement between you and MUGHAL-E-AZAM RESTAURANT FZ LLC and govern your use of the MUGHAL-E-AZAM’S Site and supersede all prior or contemporaneous communications and proposals, whether
electronic, oral or written, between you and MUGHAL-E-AZAM’S with respect to the MUGHAL-E-AZAM’S Site and services. Both you and MUGHAL-E-AZAM’S acknowledge and agree that no partnership is formed, and neither you nor MUGHAL-E-AZAM’S has the power or the authority to obligate or bind the other.

No software may be downloaded from this Site or otherwise exported or re-exported in violation of UAE Laws. Downloading or using the software is at your sole risk. The failure of MUGHAL-E-AZAM’S to comply with this Agreement because of an act of God, war, fire, riot, terrorism, earthquake, actions of UAE authorities or for any other reason beyond the reasonable control of MUGHAL-E-AZAM’S

shall not be deemed a breach of this Agreement. If MUGHAL-E-AZAM’S fails to act with respect to your breach or anyone else’s breach on any occasion, MUGHAL-E-AZAM’S is not waiving its right to act with respect to future or
similar breaches.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:
If you choose a direct payment gateway to complete your purchase, then Mughal e Azam your credit card data.  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
      • Help remember and process the items in the shopping cart.
      • Understand and save user’s preferences for future visits.
      • Keep track of advertisements.
      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, contact our mail [email protected]