Terms and Conditions
USE OF OUR WEBSITE
Mughal-E-Azam Restaurant FZ LLC is committed to protecting the privacy of the personal information you provide us on our Web site (“Site”). We believe it is important for you to know how we treat the information you share with us. These Terms of Use (“Terms”) govern your use of our Site and its features. MUGHAL-E-AZAM RESTAURANT FZ LLC may revise the information, services and the resources contained in this Site from time to time, and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. Your continued use of this Site after changes have beenmade constitutes your acceptance of any new or amended terms. In no event shall MUGHAL-E-AZAM RESTAURANT FZ LLC be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.
ONLINE PAYMENT
Method of Payment, Card Types accepted and Currency We accept payments online using Visa and MasterCard credit/debit card in AED.
CANCELLATION AND REFUND POLICY
- You cannot cancel an order once the Restaurant has provided its confirmation.
- In the event you have provided incorrect particulars, eg, contact number, delivery address etc…or that You were unresponsive, not reachable or unavailable for fulfillment of the services offered to you, You will not be eligible for any refunds.
- No replacement/refund/ or any other resolution will be provided without Restaurant’s permission.
- Any complaint, with respect to the order which shall include instances but not be limited to food spoilage, foreign object in food, delivery of the wrong order, You will be required to share the proof of the same before any resolution can be provided.
- You shall not be entitled to a refund in case instructions placed along with the order are not followed in the form and manner you had intended. Instructions are followed by the Restaurant on a best- effort basis.
DELIVERY POLICY
1. Delivery period quoted at the time of ordering are approximate 90 minutes and may vary. Food will be delivered to the address as intimated by you while ordering.
2. If the Food is not delivered within the estimated delivery time
quoted, User shall contact Mughal E Azam Restaurant FZ LLC by
email or support number and we will try to ensure that you receive
your order as quickly as reasonably possible.
3. You must understand and accept that it might not be possible to
deliver for some locations. In such cases, We ( Mughal E Azam
Restaurant FZ LLC) will inform you accordingly and arrange for
cancellation of the order or delivery to any alternative delivery
address.
GOVERNING LAW AND JURISDICTION
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE
MISCELLANEOUS
These terms constitute the entire agreement between you and MUGHAL-E-AZAM RESTAURANT FZ LLC and govern your use of the MUGHAL-E-AZAM’S Site and supersede all prior or contemporaneous communications and proposals, whether
electronic, oral or written, between you and MUGHAL-E-AZAM’S with respect to the MUGHAL-E-AZAM’S Site and services. Both you and MUGHAL-E-AZAM’S acknowledge and agree that no partnership is formed, and neither you nor MUGHAL-E-AZAM’S has the power or the authority to obligate or bind the other.
No software may be downloaded from this Site or otherwise exported or re-exported in violation of UAE Laws. Downloading or using the software is at your sole risk. The failure of MUGHAL-E-AZAM’S to comply with this Agreement because of an act of God, war, fire, riot, terrorism, earthquake, actions of UAE authorities or for any other reason beyond the reasonable control of MUGHAL-E-AZAM’S
shall not be deemed a breach of this Agreement. If MUGHAL-E-AZAM’S fails to act with respect to your breach or anyone else’s breach on any occasion, MUGHAL-E-AZAM’S is not waiving its right to act with respect to future or
similar breaches.
